1. Overview & Who We Are

Bizman is a business management, project tracking, collaboration, time tracking, and password management platform built and operated by SR PRO Group.

SR PRO Group refers collectively to SR Professional Marketing Inc (a Maryland, US corporation) and SR Professional Marketing Ltd (an Israeli company), both wholly owned by Ronen Wasserman. US and UK users are served under SR Professional Marketing Inc; Israeli users are served under SR Professional Marketing Ltd. The data practices described in this policy apply equally across both entities.

This Privacy Policy explains what data Bizman collects, why it collects it, how it is used, and the rights you have over your information.

2. Information We Collect

2.1 Account & Identity Information

• Name, job title, and company name
• Business email address and phone number
• Billing and mailing address
• Payment information (processed by Stripe — see Section 9)
• Account credentials (passwords stored in hashed form only)
  

2.2 Usage & Technical Data

• IP address, browser type, browser version, operating system
• Pages and features accessed within Bizman, time and date of access, session duration
• Device type and unique device identifiers
• Diagnostic and error log data for service reliability

2.3 User-Generated Content

• Tasks, projects, files, and content you create or upload within Bizman
• Time tracking entries, calendar events, and collaboration messages
• Credentials stored in Bizman’s password management feature (stored encrypted; SR PRO cannot access stored credentials)

2.4 Communications

• Information you provide when contacting us by email, phone, or through the platform
• Feedback, feature requests, and support ticket content

3. How We Use Your Information

• Service delivery — to provide, operate, and maintain Bizman and its features
• Account management — to authenticate users and manage your Bizman account
• Billing & administration — to process subscription payments, issue invoices, and manage renewals
• Communication — to send transactional emails, security alerts, and service updates
• Marketing — to send information about new Bizman features or SR PRO services where you have consented or where we have a legitimate interest (you may opt out at any time)
• Improvement — to analyse usage patterns and improve the platform
• Legal compliance — to comply with applicable laws and protect our legal rights
• Security — to detect, prevent, and respond to fraud, abuse, or security incidents

4. Legal Basis for Processing

We process personal data on the following legal bases:

• Contract — processing necessary to provide the Bizman service you have subscribed to
• Legitimate interests — processing necessary for our legitimate business interests, such as improving the platform, maintaining security, and business development, where these do not override your rights
• Legal obligation — processing required to comply with applicable law
• Consent — where you have given explicit consent, such as for marketing communications

5. Data Sharing & Disclosure

SR PRO Group does not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

• Service providers & sub-processors — trusted third parties who help us operate Bizman (see Section 9 for the full list). All sub-processors are contractually bound to handle data securely and only for the purposes we specify.
• Business transfers — in connection with a merger, acquisition, or sale of assets. We will notify you before your data becomes subject to a different privacy policy.
• Legal requirements — where required by law, court order, or to protect the rights, property, or safety of SR PRO, our users, or the public.
• With your consent — for any other purpose, with your explicit consent.

6. Data Retention

• Account & subscription records — retained for the duration of your subscription and for 7 years thereafter, in accordance with financial and legal record-keeping obligations
• User-generated content — retained until you delete it or close your account; permanently deleted within 30 days of account closure
• Usage & diagnostic logs — retained for up to 12 months
• Transaction audit logs — retained for 3 months
• Inactive accounts — accounts inactive for 12 or more months may be deleted after advance email notice to the registered address

Upon expiration of the applicable retention period, data is securely deleted or anonymised. All deletion events are logged in accordance with the SR PRO Data Retention and Deletion Policy.

7. Security

Bizman’s security controls are designed and operated in alignment with the SOC 2 Trust Services Criteria (Security category). We take reasonable and appropriate technical and administrative measures to protect your information, including:

• Encryption of all data at rest using AES-256
• Encrypted data in transit using TLS 1.2 (minimum) and TLS 1.3 (preferred)
• Role-based access controls and principle of least privilege
• Regular security reviews and vulnerability assessments
• Audit logging of access and system events
• Incident response procedures to address unauthorized access or data breaches
• 24-hour cyber incident response coverage through CFC Underwriting (Lloyd’s of London syndicate)

7.1 Password Vault Security

Bizman’s password management feature is built on a zero-knowledge architecture. This means:

• All credentials stored in your vault are encrypted using AES-256-CBC before leaving your device
• SR PRO staff have no technical ability to view, read, or access stored vault credentials at any time
• Vault encryption keys are derived from your master account credentials and are never transmitted to or stored on SR PRO servers
• In the event of a security incident on SR PRO’s infrastructure, vault contents remain unreadable without the user’s own credentials
• Vault data is subject to the same SOC 2-aligned security controls as all other sensitive data on the platform

No system is completely secure. If you believe your data or vault credentials may have been compromised, contact us immediately at privacy@srpro.marketing.

8. Cookies & Tracking Technologies

Bizman uses cookies and similar technologies to operate and improve the platform.

• Essential / Session cookies — required for authentication and core platform functionality. Cannot be disabled without impairing the service.
• Functionality / Persistent cookies — remember your preferences, settings, and login details between sessions.
• Analytics cookies — help us understand how the platform is used so we can improve it. These are anonymised where possible.
• Cookie acceptance cookies — record whether you have acknowledged our cookie notice.

You may control cookies through your browser settings. Disabling essential cookies may prevent parts of Bizman from functioning correctly. We do not use cookies to serve interest-based advertising.

9. Sub-Processors

Bizman uses the following sub-processors to operate the service. All are contractually bound to handle data in compliance with applicable privacy laws and our data protection obligations.

This sub-processor list is reviewed annually. If we add or replace a sub-processor that materially affects how your data is handled, we will notify you in advance.

10. International Data Transfers

Bizman’s servers are hosted by DigitalOcean in Amsterdam, the Netherlands (European Union), and are operated by SR Professional Marketing Inc, a US company headquartered in Rockville, Maryland.

• EU / EEA users: your data is stored within the EU. Access to that data by SR PRO staff in the United States constitutes a transfer from the EU to the US. We rely on Standard Contractual Clauses (SCCs) as the legal mechanism for such transfers.
• UK users: transfers from the United Kingdom to the United States are covered by the UK-US Data Bridge framework and/or the UK International Data Transfer Agreement (UK IDTA).
• US users: your data is processed by a US company and stored on EU servers. No additional transfer mechanism is required for US-to-EU data flows.
• Israeli users: served under SR Professional Marketing Ltd (Israeli entity). Israel has been recognised by the EU as providing adequate data protection; no additional transfer mechanism is required for Israel-EU data flows.

11. Your Privacy Rights

Depending on your location, you have the following rights regarding your personal data. To exercise any right, contact us at privacy@srpro.marketing. We will respond within 30 days.

All users

• Access — request a copy of the personal data we hold about you
• Correction — request correction of inaccurate or incomplete data
• Deletion — request deletion of your personal data (subject to legal retention requirements)
• Withdrawal of consent — withdraw consent at any time for consent-based processing
  
  

EU / EEA & UK users (GDPR / UK GDPR)

• Portability — request a machine-readable copy of your data
• Objection / Restriction — object to or restrict certain processing activities
• Complaint — lodge a complaint with your supervisory authority (UK: ICO at ico.org.uk; EU: your national DPA)
  

US residents (including California — CCPA)

• Know what personal information we collect and how it is used
• Request deletion of your personal information
• Opt out of the sale or sharing of your personal information (SR PRO does not sell personal data)
• Non-discrimination for exercising your privacy rights

Israeli residents

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information where processing is no longer necessary

12. Children’s Privacy

Bizman is a business management platform directed at professional users. It is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such information, we will delete it promptly. If you believe a minor has provided us with personal information, contact us at privacy@srpro.marketing.

13. Data Protection Officer

SR PRO Group has designated a Data Protection Officer responsible for overseeing compliance with this Privacy Policy and applicable privacy laws.

Contact: privacy@srpro.marketing

14. Governing Law

This Privacy Policy is governed by the laws of the State of Maryland, United States, without regard to its conflict-of-laws principles. Any disputes arising out of or relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the state and federal courts located in Montgomery County, Maryland.

For UK residents, nothing in this clause limits your right to bring a complaint before the UK Information Commissioner’s Office (ICO). For Israeli residents, nothing in this clause limits your rights under the Israeli Privacy Protection Law 5741-1981.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Revised” date at the top of this page. If changes materially affect how we use your personal data, we will notify you by email at least 14 days before the changes take effect.

Continued use of Bizman after the effective date of any changes constitutes your acceptance of the revised Privacy Policy.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:

SR PRO Group

6903 Tilden Lane, Rockville, MD 20852, United States

Privacy & data requests: privacy@srpro.marketing

Product support: support@bizman.com

Phone: +1 917 775 6516

Website: https://bizman.com